Most importantly, the stress about "what if's" has been removed, because at Collision Service Center, the GoodWill comes 1st.
I'm in the Woodfield area and for years had been using a family owned business in Hanover Park for body work. On return of my previous auto after their last work, the battery cap was missing. My calls to ask about resolution of the problem were not returned. Fortunately, although 3 weeks past its Interstate warranty, Firestone provided a new battery. That car has been replaced by a new 2015 that has been collecting mishaps and rather than have it age into looking like a jalopy, I decided to get some work done. Having the garage door frame pull the cover off a side mirror helped in deciding to do it now. All the costs for repair of my collected concerns are under the deductible, so these would be out-of pocket costs. I went to YELP to check reviews and found the 9 (now 10) - 5 star ratings for Collision Service Center, and it being near to home, I headed out for them. 1st meeting Nancy, she attentively took the needed information, and seeing that I had the housing for the side mirror, she went to the car to attempt to reattach it. When the parts were not cooperating, she called on Joe. No problem, he was able to immediately attach it, no charge ~ CAN YOU BELIEVE? We then reviewed my other concerns, including a dent with a deeply gorged scratch obtained from an inconsiderate Costco shopper. Joe shared with me my options, from the customary costly fix of removing the door and its trim to paint, to simply applying touchup paint to lessen the noticibility, and who can touch it up better, and why. Don't you love having the options presented to you? I sure do, and due to the neighborly fixit contributions of Joe and Nancy, and our discusstion of options, Collision Service Center will be my GOTO.